Working at Hallaton Manor Limited

Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. Staff managed medicines safely and ensured these were regularly reviewed.

We saw there were enough staff in each area of the home to keep people safe and to attend to their needs. Some people required 1-1 staff support to mitigate known risks. We saw this was in place during our inspection visit.

Training records showed staff undertook a range of training to meet essential and specific needs of people, including mental health. Staff received training and regular supervisions.

The provider and registered manager had good oversight of the service, they had encouraged a culture of learning and development. They were visible, knowledgeable and supportive, helping staff develop in their roles.

There are activities in the home and in the community. Once a month a church person comes in to do a service, with residents from the village taking part. I go out to a café in the community once a week with the activities staff and out shopping.”