Last updated: 10 February 2026
"Supportive managers and strong safety practices create a positive culture, although no dedicated activities coordinator limits programmes."
People's safety was monitored and managed effectively with safe medicines management, good risk assessments, MCA/DoLS in place, strong safeguarding and incident learning.
Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture. Staff: '[The registered manager and deputy manager] and my senior have been nothing but supportive.'
The service had enough staff, including for time to take part in pastimes and interests when they wanted to. The numbers and skills of staff matched the needs of people using the service.
Per 2019 comprehensive inspection: Staff received regular training and supervision including mandatory topics and additional specialist training such as dementia; most staff had qualifications.
Relatives and staff spoke highly of the registered manager and deputy manager. Staff said; 'I love my job; the managers have been so supportive.' Management visible, approachable.
Per 2019 comprehensive inspection: No activity co-ordinator but recent improvements with variety including musical entertainment, visiting animals, hairdressing, films, games, quizzes and exercise classes; mixed feedback on stimulation.
No dedicated activities coordinator, so the role is mostly routine personal care with some basic group activities like music, games and animal visits.
Per 2019 comprehensive inspection: The service didn't have an activity co-ordinator, but recent improvements had been made in the variety of activities for people.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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