Working at Hall Grange
Shirley Church Road, Croydon, CR9 5AL
Operated by Methodist Homes
86 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices and innovative music programmes, with supportive management where staff feel valued, but adequate staffing and standard training hold it back."
Safety & Risk
8/10
✓
All staff had been trained in infection prevention and control (IPC) and the use of personal protective equipment (PPE). We observed staff followed current IPC guidance and practice throughout our visit.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed their jobs... One staff member said, 'Management are good, communicate well, help us whenever we need help, talk to us and listen to us.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staff told us they had enough time to support people and the registered manager reviewed people's dependency needs monthly to ensure there was sufficient staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Records confirmed staff were up to date with all training required by the provider. Staff met with the registered manager or deputy for supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had an open-door policy and welcomed people's feedback. Staff told us that they could share their ideas and felt listened to.
Programmes
8/10
✓
Per 2019 comprehensive inspection: Staff had taken part in a research project to investigate the impact of music interventions... weekly music therapy sessions were put in place and a choir was formed.
Points to consider
Staffing is adequate but nothing special, just enough staff to cover needs with no details on stable teams or low agency use.
Per 2019 comprehensive inspection: Staff told us they had enough time to support people and the registered manager reviewed people's dependency needs monthly to ensure there was sufficient staff.
Only standard training and supervision, no funded qualifications or career development paths.
Per 2019 comprehensive inspection: Records confirmed staff were up to date with all training required by the provider.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews