Working at Haling Park Care Home
46, South Croydon, CR2 6NS
Operated by Haling Park Care LLP
62 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Visible approachable management putting people first and strong safety practices, although weekend staffing strain and basic training hold it back."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well... Staff assessed risks... used a Red, Amber, Green (RAG) rating system to prioritise outcomes... People were supported by staff who followed systems... to administer... medicines safely.
Staff Culture
7/10
✓
Staff felt respected, supported and valued by senior staff. A staff member said, 'Colleagues help each other. We are a team. If we need anything then we can talk with the managers...'
Staffing Levels
6/10
✓
A dependency tool was used... home was staffed at a higher level than... indicated... On the whole staff reported there were sufficient numbers... without feeling rushed... but... at weekends and on one particular floor there were increased domestic duties that were causing a strain.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff had appropriate knowledge and skills... supported through an induction programme... in line with the Care Certificate... training in areas such as moving and handling, infection control, safeguarding and dementia awareness... regular supervision.
Management
8/10
✓
Management were visible at the service, approachable and took a genuine interest in what people, staff, family and other professionals had to say. They put people at the heart of the service.
Programmes
7/10
✓
Per 2020 comprehensive inspection: Activities co-ordinator... activities included... exercises, arts and crafts, games, live music... sensory room... namaste which is an approach that focuses on engaging with each individual person's senses...
Points to consider
Staffing is enough most of the time but weekends and one floor have extra cleaning jobs that stretch the team.
We heard that at weekends and on one particular floor there were increased domestic duties that were causing a strain on the team. The registered manager told us that a new member of the housekeeping team was due to start in the week following the inspection.
Only standard training like the Care Certificate and basics on dementia and moving people, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff completed an induction programme in line with the Care Certificate... training in areas such as moving and handling, infection control, safeguarding and dementia awareness... regular supervision and support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews