Working at Halecroft Grange

Staff understood how to safeguard people and when to raise concerns. People received their medicines safely. Risks associated with people's care were regularly assessed and monitored.

Staff reported a high level of job satisfaction. Staff told us, 'Yes, I love it. that's why I'm still here. I think it's fantastic, we work so well together'

New staff received a structured and supportive 12-week induction. Staff were actively encouraged to succeed in their roles and this was demonstrated by the number of staff who had progressed into new roles within the home.

Staff told us, 'Yes, doors always open and they are approachable. They are always on the floor; they take it in turns to serve at mealtimes too'

The home used 'Namaste Care' and Cognitive Stimulant Therapy (CST); activities coordinator nominated for national dementia care awards; hydration champions reduced falls and UTIs.