Working at Hale Place Farmhouse

2021 targeted inspection: 'We were assured that the provider was using personal protective equipment effectively and safely [...] making sure infection outbreaks can be effectively prevented or managed'; per 2017 proactive risk assessments and learning from medicine audits.

Per 2017 comprehensive inspection: Staff felt supported by approachable managers, 85% inspired to be exemplary in surveys, team building events, promotions from within creating family-like atmosphere.

Per 2017 comprehensive inspection: 'There were enough staff employed and working each shift to keep people safe and meet their needs [...] staffing levels were sufficient to meet people's needs'; low turnover with staff building long-term relationships.

Per 2017 comprehensive inspection: 'All staff who work at Hale Place Farmhouse have a relevant care qualification'; recognised dementia training for all including non-care staff, on-site qualified assessors, funded diplomas and champions programmes.

Per 2017 comprehensive inspection: 'Staff spoke highly of the registered managers and their leadership style. The management team had positive relationships with the care staff and knew people well. The registered managers took an active role within the service and led by example.'

Per 2017 comprehensive inspection: Innovative 'gateway' family portal, electronic planned care devices, personalised tech rehab and equipment like custom lawnmower, community partnerships, multiple national awards for person-centred care.