Working at Halcyon Court Care Home
55 Cliffe Road, Leeds, LS6 2EZ
Operated by Anchor Hanover Group
71 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel happy and supported with good management oversight, but basic activities without a regular programme and recent staffing worries hold it back."
Safety & Risk
7/10
✓
Appropriate systems and processes were in place to safeguard people from the risk of abuse. The provider took action to investigate accidents and incidents. Staff: 'We look at incidents and analyse them to improve'.
Staff Culture
8/10
✓
There was a positive culture... Staff were happy and supported in their roles. They felt able to raise concerns... 'I love working here. I love doing my job', 'the staff are upbeat. If I have a problem management is always there.'
Staffing Levels
6/10
✓
Processes and procedures were in place to ensure safe staffing levels. There were enough staff to meet people's needs safely. 'There are enough staff here.'
Training & Dev
6/10
✓
Staff received support and training to fulfil their role and provide a good standard of care. Staff development was supported through regular training and supervision.
Management
7/10
✓
The registered manager maintained good oversight regarding the quality of service delivery and shared information with staff to improve standards. People spoke positively: '[The registered manager] is always here you know. She helps me.'
Programmes
4/10
!
The service had a 'you said, we did' board displaying actions taken... for example, people wanted ponies to visit and a singer to attend the Christmas party. The service actioned this.
Points to consider
Just basic events like pony visits and Christmas singers, no regular programme or coordinator to add variety to the day.
people wanted ponies to visit and a singer to attend the Christmas party. The service actioned this.
Staff numbers are enough now but there were recent worries about not enough staff.
The inspection was prompted in part due to concerns received about staffing... We found no evidence during this inspection that people were at risk of harm from the concerns.
Only regular training and supervisions, nothing specialist or funded qualifications for career growth.
Staff development was supported through regular training and supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews