Last updated: 9 February 2026
"Outstanding innovative programmes, supportive management, and positive culture where staff feel valued and consistently staffed."
2022: assured on effective PPE use, outbreak management via cohorting/zoning, testing, vaccinations; per 2018: robust medicines audits, incidents reviewed with lessons shared, detailed risk assessments.
Per 2018 comprehensive inspection: staff felt supported and valued; 'really nice culture here'; motivated and positive about work.
Per 2018 comprehensive inspection: 'we are never short'; consistent staffing levels with additional resources provided as needed, safe recruitment with people involved in selection.
Per 2018 comprehensive inspection: specialist training in autism, epilepsy, dysphagia alongside mandatory; regular supervision and induction using care certificate.
Per 2018 comprehensive inspection: 'management are very supportive, this is the best place I've worked in years'; registered manager approachable and sets high standards.
Per 2018 comprehensive inspection: multiple innovative programmes including Sing and Sign choir at Symphony Hall, Coffee Cups café social enterprise, gardening club with gold community award, college partnerships, lottery-funded arts and dance.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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