Working at Hailsham House
New Road, Hailsham, BN27 4EW
Operated by Anavo Care (Hailsham) Limited
119 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Stable staffing with long-serving team members who feel valued, but absent leadership and repeated safety shortfalls with equipment and risks hold it back."
Safety & Risk
3/10
✕
Repeated shortfalls in respect of pressure relieving equipment, management of covert medicines and aspects of health-related risk assessments.
Staff Culture
6/10
✓
Staff told us they were valued, and this had a positive effect on how they performed their role.
Staffing Levels
7/10
✓
There were enough staff to meet people's care needs consistently. Staff knew people well and most had worked at the service for some years.
Training & Dev
5/10
!
Staff received safeguarding training during their induction and undertook regular updates.
Management
2/10
✕
At this inspection the registered post had been vacant for 5 months.
Programmes
3/10
✕
Suggestions regarding meals and activities for people were taken forward.
Points to consider
No permanent manager in post, so leadership is weak and problems keep repeating.
the registered post had been vacant for 5 months
Safety risks from wrong pressure mattress settings, faulty call bells and poor risk plans for diabetes and pain.
pressure relieving mattresses were set at the wrong setting for individual people... call bell system had not ensured people were safe
Only standard training like safeguarding updates, no specialist courses or funded qualifications for dementia care.
Staff received safeguarding training during their induction and undertook regular updates
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews