Working at Hail - Granville Road
75-77 Granville Road, London, N22 5LP
Operated by Haringey Association for Independent Living Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported and valued by management, but medicines management issues and standard training need attention."
Safety & Risk
6/10
✓
Medicines were managed safely. However, there were no 'as and when needed' protocols in place for medicines such as tablets for pain relief.
Staff Culture
7/10
✓
Staff told us they felt supported, listened to, and valued by the management team.
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support for people to take part in activities and visits. Staff were recruited safely.
Training & Dev
6/10
✓
Staff had suitable training to carry out their role. Training included some areas such as first aid, fire safety, epilepsy, food hygiene, disability awareness, safeguarding, medicine management and the Mental Capacity Act 2005.
Management
8/10
✓
Staff told us they felt supported, listened to, and valued by the management team. One staff member said, 'Yes the leadership team are supportive, you can pick up the phone when you need support, and talk to them directly, there is an open-door policy.'
Programmes
6/10
✓
We observed people accessing the community for a musical session on the day of our visit, everyone seemed to enjoy this activity.
Points to consider
Enough staff to cover one-to-one support and activities, but no mention of stable team or low agency use for easy workloads.
The service had enough staff, including for one-to-one support for people to take part in activities and visits.
Standard mandatory training like first aid and epilepsy awareness, but no funded qualifications or career development paths.
Staff had suitable training to carry out their role. Training included some areas such as first aid, fire safety, epilepsy, food hygiene, disability awareness, safeguarding, medicine management and the Mental Capacity Act 2005.
Some gaps in medication protocols and out of date legal papers for care restrictions, even if sorted quickly after inspection.
there were no 'as and when needed' protocols in place for medicines such as tablets for pain relief... The provider did not have up to date deprivation of liberty safeguards (DoLS) authorisations in place
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews