Working at Hail - Bedford Road
7 Bedford Road, London, N15 4HA
Operated by Haringey Association for Independent Living Limited
6 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Stable staffing and supportive culture, but no registered manager in place and irregular supervisions hold it back."
Safety & Risk
4/10
!
Not all people's risk assessments and management plans were robust enough... 5 out of 6 bedroom's locks were placed on the wrong way round... first-floor shower room needed a deep clean.
Staff Culture
6/10
✓
Staff told us that management were supportive and approachable... Staff spoke passionately about their job and were dedicated to support people.
Staffing Levels
6/10
✓
The provider had enough staff to maintain people's safety and meet their individual needs. Most of the staff team had also been working at the home for some time.
Training & Dev
4/10
!
Staff told us they received supervisions by the acting manager, however records showed that this was not in line with the providers policy... 1 staff record showed that they had only received 4 supervisions. Appraisals overdue.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The acting manager was in the process of applying to become the registered manager.
Programmes
5/10
!
People were being supported to carry out indoor activities such as singing and dancing, watching films... some people were out in the community with staff support.
Points to consider
No permanent manager in place, just an acting one applying for the role.
At the time of our inspection there was not a registered manager in post. The acting manager was in the process of applying to become the registered manager.
Staff not getting regular supervisions or appraisals to help them develop.
records showed that this was not in line with the providers policy as stated by the acting manager as their should have been a minimum of 6 supervisions. For example, 1 staff record showed that they had only received 4 supervisions... appraisals were overdue.
Some risks like locked areas and door locks not fully covered in assessments.
Not all people's risk assessments and management plans were robust enough to identify concern's and restrictions due to risks... 5 out of 6 bedroom's locks were placed on the wrong way round, this meant... people could be accidentally locked in their rooms.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews