Working at Hagley Place
Foldgate Lane, Ludlow, SY8 1LS
Operated by Barchester Healthcare Homes Limited
60 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong leadership, supportive culture and good training, although occasional agency staffing and basic activities without specialist programmes."
Safety & Risk
7/10
✓
Accidents and incident were fully documented and investigated to identify ways of preventing them from happening again.
Staff Culture
7/10
✓
Staff consistently told us that they felt supported by the management of the home, a staff member said, 'I know if I have any concerns I can go to (registered manager) and they will listen to me.'
Staffing Levels
6/10
✓
Enough staff were available to respond to people's needs in a timely manner.
Training & Dev
7/10
✓
Staff undertook a comprehensive training programme to ensure that they had the knowledge and skills to carry out the role.
Management
7/10
✓
The registered manager provided strong leadership of the service and staff were clear what their roles and responsibilities were.
Programmes
6/10
✓
There was an activities co-ordinator employed and we saw in-house activities taking place throughout the inspection.
Points to consider
Staffing is adequate to meet needs but they sometimes use agency workers even if they try to use the same ones.
When agency staff are required, Hagley Place tried to use the same staff.
Activities include a coordinator, trips and school visits but no specialist programmes or advanced therapies.
There was an activities co-ordinator employed and we saw in-house activities taking place throughout the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews