Working at Hafod Residential Home

At this inspection the service was in breach of legal regulation in relation to people’s safe care and treatment.

Staff raised concerns about staffing levels. Staff told us it was sometimes difficult to complete medicine rounds safely, and breaks were missed or taken while remaining with people rather than away from their duties.

The service did not consistently apply or document capacity assessments and Deprivation of Liberty Safeguards (DoLS) applications correctly.

At the time of our visit, there was no registered manager in post. The Deputy Manager (Acting manager) and Nominated Individual facilitated the inspection.

Activity options were limited, and opportunities for outings were affected by staffing pressures. One relative said, “They could do with more staff, this affects being able to take my relative out.”