Last updated: 10 February 2026
"Supportive management and strong safety practices with innovative activities, although staffing stability and training records need improvement."
Medicines were managed safely. People were protected from the risk of abuse. Staff had completed safeguarding training. Information gathered from safeguarding concerns, accidents and incidents was analysed to identify trends or patterns with actions put in place to minimise risk of further incidents.
Staff told us how the management team were supportive and promoted their development. Team meetings were regularly held. Staff told us, these were a two-way conversation, sharing learning and listening to staff offering improvements.
Enough staff were deployed to meet people's needs. The registered manager regularly reviewed the dependency tool and conducted observations throughout the home, including night visits.
Per 2018 comprehensive inspection: Majority of staff were up to date with training and additional training courses linked to the needs of the people using the service had been completed by staff.
The registered manager promoted an open and inclusive culture. Staff told us the provider and management team were supported in both the work and home environments.
The home had introduced 'Namaste' a sensory experience for people, which looked at touch, sound, and smell.
Staffing levels meet needs with regular checks but no details on low agency use or stable team, so workloads may not always feel relaxed.
Enough staff were deployed to meet people's needs. The registered manager regularly reviewed the dependency tool and conducted observations throughout the home, including night visits.
Training is standard with some extras for resident needs but tracking had issues and no specialist qualifications or career development.
Per 2018 comprehensive inspection: Most staff were up to date with training but records did not accurately reflect all training information.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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