Last updated: 10 February 2026
"Staff feel happy and supported by an approachable manager with good training, but unclear staffing stability and basic activities hold it back."
Per 2021 targeted inspection: Assured provider was preventing infections, using PPE effectively, accessing testing, clean environment, and up-to-date infection policy.
Per 2019 comprehensive inspection: Staff were happy in their work, spoke positively about the recognition scheme, and described the registered manager as approachable.
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of people.
Per 2019 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals; staff identified specialist learning topics which the manager sourced.
Per 2019 comprehensive inspection: Staff were happy in their work and told us the registered manager was 'approachable' and 'supportive'.
Per 2019 comprehensive inspection: There was a programme of activities with a lifestyle lead; observed arts and crafts; local arts project and links with nursery school.
Staff numbers are enough to meet needs but no details on team stability or agency use so shifts might feel stretched at times.
There were enough staff on duty to meet the needs of people.
Activities programme has a coordinator with arts crafts and community links like nursery visits but no specialist or innovative approaches to really vary the workday.
There was a programme of activities and we observed people taking part in an arts and crafts session. Since [lifestyle lead] arrived, activities have been brilliant. The service had developed good links with a local nursery school.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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