Working at Hadfield House
39-41 Queens Road, Oldham, OL8 2AX
Operated by Masterpalm Properties Limited
28 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management builds strong team morale and a welcoming atmosphere with robust safety, but training lacks funded qualifications and activities remain basic."
Safety & Risk
8/10
✓
2022: robust IPC with screening, PPE, testing, vaccinations; per 2018 safe medicines management, recruitment checks, safeguarding training and incident auditing.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: staff report good morale and team spirit, feel well-supported by manager; relatives and professionals describe welcoming, upbeat atmosphere with genuine care.
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: good staffing levels with four carers on day shifts and three waking nights, professionals note 'high staffing levels' and staff report good team morale.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: comprehensive induction and sufficient ongoing training tailored to needs with regular supervision, but no mention of funded qualifications.
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager in post full-time since 2010, approachable and supportive, staff say 'the registered manager is very good, very caring' and relatives note managers always around.
Programmes
6/10
✓
Per 2018 comprehensive inspection: activities coordinator onsite three days per week offering variety including exercises, art class, bingo, quizzes, sing-a-longs, games, movies and park walks.
Points to consider
Training covers the basics and some specialist needs with regular check-ins, but no funded qualifications or career growth options.
Staff files and the training matrix showed staff had undertaken sufficient training to meet the needs of people and they were supervised regularly to check their competence.
Activities are regular but basic like bingo, quizzes and arts with only part-time coordinator, so days lack special creative programmes.
The service employed an activities coordinator that was onsite three days per week. Staff members also supported people with activities. People told us that they could take part in; physical exercises; art class; bingo; relaxation; games; sing-a-longs; quizzes and movies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews