Last updated: 9 February 2026
"Good training and safety practices with supportive managers, but high agency use and no activities coordinator."
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and promoting safety through hygiene practices. Per 2021 IPC inspection.
Staff felt they received good support and enjoyed working at the service. Per 2019 comprehensive inspection.
Staff felt that staffing levels were appropriate, and they had time to provide safe and caring support. Per 2019 comprehensive inspection.
Staff are encouraged to undertake additional qualifications with the Northern Advisory Council for Further Education (NACFE). Eight staff are currently registered. Regular supervisions and appraisals. Per 2019 comprehensive inspection.
Staff were positive about the management team and described them all as approachable and professional. Per 2019 comprehensive inspection.
Staff supported people to do a range of activities. These included attending college and they have a room available for arts and crafts and board games. Per 2019 comprehensive inspection.
Staffing levels are adequate for safe care, but no details on low staff turnover or minimal agency use.
Staff felt that staffing levels were appropriate, and they had time to provide safe and caring support. Per 2019 comprehensive inspection.
Varied activities like college, crafts and cycling add some interest, but no dedicated coordinator or specialist programmes.
Staff supported people to do a range of activities. These included attending college and they have a room available for arts and crafts and board games. Per 2019 comprehensive inspection.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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