Working at Haddon Hall Care Home
135 London Road, Buxton, SK17 9NW
Operated by Porthaven Care Homes Limited
75 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff receive good training and the home manages safety and medicines well, but no registered manager and night staffing shortages create instability."
Safety & Risk
7/10
✓
The provider had systems in place to ensure risks to people were reduced. Medicines were administered safely.
Staff Culture
4/10
!
Not all staff spoken with told us there was a positive culture at Haddon Hall. Some staff told us they were not always told of events that happened at the home.
Staffing Levels
5/10
!
Not all staff felt there was adequate staffing levels at the home, mostly during the night. However, most staff felt this had improved, and the home was not reliant on agency workers.
Training & Dev
6/10
✓
Staff had the training and knowledge they needed to support people. The provider monitored staffs training to ensure compliance with mandatory training.
Management
2/10
✕
At the time of this assessment, there was not a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service.
Programmes
4/10
!
People and relatives were happy with the activities and stimulation offered by the provider, including the involvement with the local community.
Points to consider
No permanent manager in place yet, so some people and staff want more stability.
People and relatives told us that they would feel more confident if there was a permanent manager in place. Staff did not always feel their voices could be heard by leaders.
Some staff say there are not enough staff at night.
Not all staff felt there was adequate staffing levels at the home, mostly during the night.
Some staff feel they are not always informed about events or listened to.
Some staff told us they were not always told of events that happened at the home. Some staff told us concerns were not always acted upon.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews