Working at H M T Care - 48 Albany Drive
48 Albany Drive, Herne Bay, CT6 8PX
Operated by HMT Care Limited
7 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Strong leadership, proud and valued staff with good training and supervision, although activities lack specialist variety."
Safety & Risk
8/10
✓
Staff told us they completed training about keeping people safe... Accidents and incidents were recorded and reviewed... Regular medicines audits were completed to check that people received their medicines safely.
Staff Culture
8/10
✓
Staff told us they were proud to work at the service... Staff said that they enjoyed their work and felt valued and that the morale within the staff team was good. The majority of staff were 'very satisfied' with the way they worked together.
Staffing Levels
7/10
✓
People were supported by sufficient numbers of knowledgeable staff... Staff rotas were planned around people's holidays, activities and appointments... Staff told us they worked together flexibly to cover any emergency shortfall.
Training & Dev
8/10
✓
Staff completed training on topics such as Huntington's Disease, catheter training, choking and dysphagia. Staff were supported and encouraged to complete social care vocational qualifications. Staff met regularly with registered manager for one to one supervision.
Management
8/10
✓
People, relatives and staff told us they felt the service was well-led. The registered manager was approachable and accessible. There was an open and inclusive culture.
Programmes
6/10
✓
Since the last inspection a dedicated activities person had been employed... People were supported to go out each day... Group activities, such as visits from a therapy pony and a 'pets as therapy' dog were also enjoyed.
Points to consider
There is an activities coordinator running outings, cooking and pet therapy, but nothing more specialist to make the job really varied and fulfilling.
Since the last inspection a dedicated activities person had been employed. This made sure people were offered the chance to go out more often... Group activities, such as visits from a therapy pony and a 'pets as therapy' dog were also enjoyed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews