Working at Guysfield Residential Home

Staff knew how to recognise and report any concerns relating to abuse. Information was displayed and safeguarding concerns were reported appropriately. Medicines management systems were in place.

Staff were positive about the service they provided, the management team and liked working there. Staff said they felt very supported by the management team.

People said there were enough staff to meet their needs. A person said, “They come when needed.” Relatives said they felt there were mostly enough staff.

We reviewed the training provided and saw this was completed and covered all key areas. Staff felt they received enough training and support.

The management team were often walking around the home providing support and guidance. People, relatives and staff were positive about their presence, guidance and approach.

Many activities are provided such as crafts, entertainment, keep fit, gardening etc. The welfare team are on hand daily to provide all sorts of activities for people to participate in.