Working at Guiseley Manor Care Centre
Otley Road, Leeds, LS20 8FE
Operated by New Care Guiseley (OPCO) Limited
72 bedsNursing homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Safe staffing and engaging activities, but mixed management support leaves some staff feeling undervalued and medicines records have gaps."
Safety & Risk
5/10
!
Medicines optimisation: some medicines records needed improvement including those for creams and medicines checks on admission... An incident about the use of medicines on admission had also been raised with us previously
Staff Culture
4/10
!
We received mixed feedback from staff members regarding the support they received with some staff members feeling very supported in their role and other stating that they feel undervalued and demoralised
Staffing Levels
6/10
✓
Safe and effective staffing: The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care
Training & Dev
5/10
!
One staff member told us that they had raised the issue of not receiving face to face training and most of the training being undertaken electronically, this was actioned and face to face training was arranged
Management
4/10
!
We received mixed feedback regarding the management of the service, with staff members telling us “I do feel supported in my role, I can go to management anytime”, “I think staff culture at work needs to improve, I think staff need to feel more supported and celebrated"
Programmes
6/10
✓
“The activities girl is doing a great job. She is always coming up with new things and keeps us busy and entertained.” “...go to the lounge, especially if a singer is on. The activities lady does pop by for a chat too.”
Points to consider
Management gets mixed reviews from staff, some say they feel undervalued and not thanked enough for hard work
“I think staff culture at work needs to improve, I think staff need to feel more supported and celebrated and thanked for their continued hard work here at Guiseley”
Some staff feel demoralised and say fairness and support from managers is not always there
“I think fairness for staff is not always carried out professionally... staff need to feel more supported and celebrated and thanked for their continuous hard work here at Guiseley Manor.”
Medication records have gaps like missing checks on admission and not always recording dose changes
some medicines records needed improvement including those for creams and medicines checks on admission... regular verbal instructions to adjust the doses... were not always recorded
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews