Working at Guisborough Manor Care Home
Woodhouse Triangle, Guisborough, TS14 6QU
Operated by St. Martin's Care Limited
63 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff get good training support and show kindness in a strong team, but activities are inconsistent and staffing stretches thin at peak times."
Safety & Risk
6/10
✓
Systems in place to manage medicines needed to be further improved. Records to support 'when required' medicines and 'variable dose' medicines were not always in place or where in place, lacked detail.
Staff Culture
7/10
✓
Staff demonstrated kindness and compassion, supporting people to be as independent as they could be. They worked well together as a team.
Staffing Levels
5/10
!
There were enough staff on duty at the service, however there were not enough staff deployed at peak times on the first floor.
Training & Dev
7/10
✓
Care staff were supported to undertake National Vocational Qualifications (NVQs) to support their development.
Management
6/10
✓
The visibility of the management team needed to be improved across all areas of the service. The provider had started to address this during the inspection.
Programmes
4/10
!
Activities did take place, however people said there were not enough. Staff lacked the time to organise and deliver activities consistently.
Points to consider
Not enough staff deployed on the first floor at busy times, stretching the team.
there were not enough staff deployed at peak times on the first floor. The provider was reviewing feedback about this.
Staff lack time to run activities consistently due to workload.
Staff lacked the time to organise and deliver activities consistently.
Medication records often missing details, making it harder to give the right doses safely.
Records to support 'when required' medicines and 'variable dose' medicines were not always in place or where in place, lacked detail to support staff to determine if medicines were needed and how much of those medicines to dispense.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews