Working at Guild House Residential Home
2A Denmark Road, Gloucester, GL1 3HW
Operated by The Gloucester Charities Trust
35 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Stable staffing with long-serving team members and a proud, motivated culture, although training lacks regular supervision and funded qualifications."
Safety & Risk
8/10
✓
Diabetes risks managed with care plans and staff training; assured safe infection prevention and control procedures followed. Per 2020 targeted inspection.
Staff Culture
8/10
✓
Staff felt motivated and proud to work at Guild House; one said 'we are a strong team and we communicate really well'. Per 2019 comprehensive and 2020 targeted inspections.
Staffing Levels
8/10
✓
Staff retention rates were high with many staff working there for years, extra shifts covered by existing team or bank with very rare agency use. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff received ongoing training including Care Certificate induction, dementia care, annual MCA and recent diabetes training. Per 2019 comprehensive and 2020 targeted inspections.
Management
7/10
✓
Staff we spoke with told us they felt supported and valued in their roles with a good management and clear structure. Per 2019 comprehensive inspection.
Programmes
7/10
✓
Three activities coordinators including wellbeing and mindfulness coordinator provided pamper sessions, outings, intergenerational projects with nursery and Brownies, and 'make a wish' initiative. Per 2019 comprehensive inspection.
Points to consider
Training includes induction and specialist topics like dementia and diabetes but no regular supervision or funded qualifications for career growth.
Staff told us they continued to receive ongoing training, development and support to enable them to be effective in their roles including Care Certificate. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews