Last updated: 10 February 2026
"Strong leadership, good staff retention and positive team morale, but basic activities and incomplete mental capacity records limit variety and complicate decisions."
Staff were aware of how to recognise and report safeguarding concerns. Medicines were stored safely... Where any incidents or accidents had occurred, these were reported, and action taken to further mitigate risk where needed.
A staff member described working in the home; 'Really good morale here, we help each other out and support.' Staff worked well as a team and were well-supported.
There were enough staff to meet people's needs. A staff member said, 'One thing is good is staff retention.' There had been a low turnover of staff which added to the consistency of care people received.
Staff received enough training and support to maintain their roles. They received mandatory training in areas such as mental capacity, safeguarding and first aid. Staff told us they received regular supervisions.
There was good leadership in place and staff were positive about working in the home. A person described the registered manager as, 'Very helpful.' People, relatives and staff, without exception, said they felt they could approach the registered manager any time.
There were activities within the home, and people were supported to follow their hobbies and interests. We saw examples of activities having taken place including visiting singers, games and exercise classes, which people engaged with.
Only basic activities like games, singers, and exercise classes, so the role stays mostly routine personal care with little extra variety.
We saw examples of activities having taken place including visiting singers, games and exercise classes, which people engaged with. One relative said they would like to see more of this in the home.
Just standard mandatory training and regular supervisions, no specialist courses or funded qualifications to build skills further.
Staff received mandatory training in areas such as mental capacity, safeguarding and first aid. Staff told us they received regular supervisions.
Mental capacity assessments and best interests records are not always fully in place, which makes some decisions more complicated for staff.
There were not always appropriate mental capacity assessments in place for specific decisions which were made for people who lacked capacity... Records were not always in place with details of how best interests' decisions had been arrived at.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp