Last updated: 9 February 2026
"Approachable management and a happy team create a positive culture, but staff retention and specialist training lack detail."
The service had a positive and open culture in which safety concerns were used as a learning and improvement opportunity
Staff shared their comments and told us, 'There are enough staff here and it’s a good skill mix, we work so well as a team. It's a happy team'
Staff confirmed they felt there were enough qualified, skilled and experienced staff to meet people's needs in a timely way.
Staff were well trained and positive about the service and their training needs being met.
People, relatives and staff felt the service was well managed and the management team were approachable.
Staffing is adequate with enough staff and good skills mix, but no details on staff staying long-term or low agency use.
Staff confirmed they felt there were enough qualified, skilled and experienced staff to meet people's needs in a timely way.
Training covers the basics and is up to date with supervisions, but no specialist courses or funded qualifications mentioned.
Staff were well trained and positive about the service and their training needs being met.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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