Last updated: 10 February 2026
"Supportive management, stable staffing and strong safety practices, although activities lack a dedicated coordinator."
2021: assured on all IPC measures, outbreak managed well; Per 2019: safeguarding reported appropriately, medicines safe, incidents analysed.
Per 2019: staff said 'It's great, everyone helps me if I'm not sure', relaxed happy atmosphere, staff committed.
Per 2019: 'stable staff team', enough staff to meet needs; 2021: 'staffing model ensured... consistent support'.
Per 2019: mandatory training updated regularly, specialist courses such as epilepsy, supervisions and appraisals in place.
Per 2019 comprehensive inspection: registered manager had open-door policy, staff felt supported and said 'Good manager, supports us'.
Per 2019: people supported with horse riding, cycling, social clubs, domestic chores, paid/voluntary jobs.
No dedicated activities coordinator or specialist programmes like pet therapy, so the role is mostly personal care plus regular outings.
Per 2019: activities such as horse riding, cycling, social clubs, and domestic chores (no coordinator or named programmes mentioned).
No details on agency staff use or vacancy rates, just stable team and enough staff.
Per 2019: 'stable staff team' and 'enough staff to meet people's needs' (no mention of agency or workforce planning).
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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