Working at Groveland Park Care Home

People told us they felt safe and staff understood how to keep people safe. Risks to people were identified, assessed and managed. Medicines were managed safely. The home had a positive approach to risk taking to allow people maximum independence within safe guidelines.

Staff told us they felt valued, their views respected and they were well supported. The whole staff team worked closely together. We observed a strong team work ethos, staff all told us they enjoyed their work and they were proud to work at the home.

The provider used a team of bank staff for holidays and sickness cover and did not use agency staff. This ensured people were supported by familiar staff. Staff said they thought there were enough of them to support people.

Staff received enough training and support for their roles and were encouraged to develop their skills further. Staff told us and records confirmed they received regular supervision including observational supervision and an annual appraisal to support them in their roles. They were encouraged to undertake wider learning such as the Diploma in Health and Social Care.

The registered manager was involved in all aspects of the running of the home. They demonstrated clear leadership and strong advocacy skills for people living at the home. Staff held the management team in high regard and were all complimentary about the leadership and support they received.

People were stimulated and enjoyed a wide range of social opportunities through an extensive programme of activities both within and outside the home. The home had developed a relationship with local schools and there were a range of mutual visits and activities. Activity clubs such as a 'Gents club', gardening club and 'knit and natter'.