Working at Grove Residential Home

People's medicines were administered safely. Records showed staff were up to date with medicines training. Staff completed safeguarding training.

Staff spoke positively about the registered manager. One staff member said, 'You are free to tell [registered manager] problems. She is a lovely manager. She is like family.'

Staff told us there was sufficient staffing levels and their shifts were covered when they were on sick and annual leave.

Training was provided in subjects including challenging behaviour, care planning, communicating effectively, COSHH, diversity and equality, fire training, food hygiene, hand hygiene, health and safety, infection control, moving and handling, record keeping, risk assessments, depression, medicines, safeguarding adults, Mental Capacity Act 2005, Deprivation of Liberty Safeguards (DoLS), and dying, death and bereavement.

Staff told us they felt well supported. They told us that they found the registered manager approachable.

People had access to planned activities and local community outings. During the inspection we saw people doing exercises, sitting in the garden and going out in the community.