Last updated: 10 February 2026
"Supportive visible management and consistent staffing, but safety risks not always fixed promptly and some training gaps remain."
Processes to assess and manage risk were in place but had not always led to timely action... Some staff had not yet completed their fire training.
Staff spoke positively of how they were supported... 'Everyone is very approachable, especially the management... The vibe is so much better.'
There were sufficient numbers of staff... consistent team of staff working at Grove Lodge Care Home... knew people very well.
Work was ongoing to ensure staff were fully compliant with all mandatory training... some areas where training had not yet been completed.
The management team were visible within the home... Staff felt well supported by the management team and people spoke highly of the service.
People were supported to go out and engage in activities... supported to attend church, go shopping, walks or trips out.
Risks weren't always fixed quickly and some staff missed fire training or drills.
Processes to assess and manage risk were in place but had not always led to timely action to address any environmental issues. Some staff had not yet completed their fire training or participated in a fire drill.
Only standard mandatory training with some gaps, no specialist courses mentioned.
Work was ongoing to ensure staff were fully compliant with all mandatory training... the mandatory training on supporting people with learning disabilities and autism had not yet been completed by all staff.
Just basic outings like shopping and church visits, nothing more creative or structured.
People were supported to follow interest and take part in activities... supported to attend church, another person was regular support to go shopping whilst others were supported to go out for walks or on trips out.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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