Last updated: 10 February 2026
"Staff feel supported by an approachable manager and protected from harm, but basic activities and standard training hold it back."
People were protected against the risks of abuse as staff were clear of their responsibilities to protect people from harm and the provider had effective systems to monitor safety for people and staff.
Staff told us they felt supported, and the registered manager was very approachable.
The provider had enough staff working at the service to ensure people's needs were met.
Training records showed staff received training in first aid, Mental Capacity Act, food hygiene, infection control and safeguarding.
Staff told us they felt supported, and the registered manager was very approachable. Staff were able to contact the registered manager for advice when needed.
People had an activity schedule in place for each day, which they completed with the support from staff.
Just a basic daily activity schedule and garden games like badminton, no dedicated coordinator or special programmes to make the role more interesting.
People had an activity schedule in place for each day, which they completed with the support from staff.
Only standard training like first aid and safeguarding, no specialist courses or funded qualifications for career development.
Training records showed staff received training in first aid, Mental Capacity Act, food hygiene, infection control and safeguarding.
Staffing is adequate to meet needs but nothing special like details on low agency use or stable long-term team.
The provider had enough staff working at the service to ensure people's needs were met.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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