Working at Grosvenor Park Care Home

Not enough staff lately from hiring problems, people leaving, and sickness, so they use agency workers even though it's starting to improve.

The provider had struggled to maintain adequate staffing levels over the previous few months. This was due to recruitment challenges, retention issues and staff sickness. The provider was actively recruiting and used agency staff when needed.

Staff morale has been low because of the staffing shortages, even if the culture is generally open.

Staff morale had been low due to staffing issues, but this was improving.

Activities coordinator is new and still planning events, so the role lacks variety right now beyond basic tech like phone befriending.

A new activities co-ordinator was in post and was in the process of planning a range of activities and events.