Working at Grosvenor House Care Home
Aqueduct Lane, Birmingham, B48 7BS
Operated by Spring View Care Limited
31 bedsNursing homesResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Exceptional leadership and a happy, welcoming staff team ensure high-quality care, although training lacks specialist courses."
Safety & Risk
8/10
✓
Processes were in place to ensure people received their medicines safely. Staff understood and practiced infection control techniques.
Staff Culture
8/10
✓
Staff were happy working at the home and people felt was a welcoming environment.
Staffing Levels
7/10
✓
The registered manager used a dependency tool and was assured staffing was in excess of the required need.
Training & Dev
6/10
✓
Staff were supported through regular training and supervision.
Management
8/10
✓
service leadership was exceptional and distinctive. Leaders and the service culture they created drove and improved high-quality, person-centred care.
Programmes
7/10
✓
Staff had initiated and succeeded in the home having been awarded a Gold Standards Framework Award and had received an additional recognition for the standard of their work.
Points to consider
Only regular training and supervision mentioned, no specialist courses or funded qualifications.
Staff were supported through regular training and supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews