Working at Grosvenor Court

Medicines were stored safely and processes ensured people's medicines were available and people received them safely when needed.

All the staff we spoke with told us the whole team worked well together to provide people with good support.

There were sufficient staff to meet people's needs and keep people safe.

Staff received a wide range of training to support them to carry out their roles, including epilepsy and diabetes training, and specific PEG training. Staff received regular supervision.

Staff spoke highly of the provider and the registered manager. They told us they were supported well and could go to either for advice or to raise a concern.

Staff gave examples of some of the ways they helped to provide social stimulation, such as hand massages and manicures, craft activities, cooking and trying different food from around the world, watching a film together, playing music.