Working at Grindon

Medicines were safely managed... People were kept safe because recruitment procedures were robust and staff understood what to do if they had concern around abuse.

Staff felt supported by the registered manager... They said there was excellent communication within the team and that the service was a good place to work. One said, 'I love my job…'

Staffing levels were appropriate to the needs of people living at the service. There were always support staff available... This provided people with a consistent workforce which benefitted people with autism.

Staff were supported to obtain a nationally recognised qualification in health and social care... The service provided innovative training and support to enable them to provide the care in a way which respected people as individuals.

The management team established a strong, open and visible culture within the service. They led by example and staff responded by providing high quality care to the people.

With careful planning and skilled support, people were accessing community facilities and trying activities such as surfing, holidays and shopping for their own groceries... PACE is a therapeutic model... entrenched within their practice.