Working at Grimston House Care Home
16 Grimston Gardens, Folkestone, CT20 2PU
Operated by Rosemere Care Home Ltd
21 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff receive strong training and safety is well-managed with supportive managers, but unclear staff retention and no dedicated activities coordinator are drawbacks."
Safety & Risk
8/10
✓
Managers and staff understood safeguarding responsibilities, trained to recognise abuse. Medicines managed safely with audits and competencies checked. Detailed risk assessments, incidents recorded with learning shared in meetings.
Staff Culture
7/10
✓
Staff told us, 'The service is well run... I would recommend the home.' Staff confident the management team would listen and act on concerns they raised.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. Staffing present corresponded with the planned staff rota. People said staff came quickly if they used the call bell.
Training & Dev
8/10
✓
Experienced staff were supported to undertake diplomas at various levels. Staff received specialist training such as skin management from community nurses, end of life care. Regular supervision and appraisals in place.
Management
7/10
✓
Staff members found the registered, deputy manager and provider supportive and approachable. One member of staff told us, 'It's good that the managers work along side us it's supportive.'
Programmes
6/10
✓
People could join group or one to one activities: made pizza, gardening growing tomatoes, painting with pictures displayed, library visits, external entertainers, pets including house cat and budgies, plan of special events.
Points to consider
Staff numbers meet needs with no long waits, but no info on agency workers or staff retention rates.
There were enough staff on duty to meet people's needs. People said that staff came quickly if they used the call bell, even at night.
Some group activities like gardening, painting and entertainers add variety, but no dedicated activities coordinator or specialist therapy programmes.
People could join group or have one to one activity. Some people had made pizza, other people enjoyed gardening... enjoyed painting... external entertainers and visitors.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews