Working at Griffin Lodge

Detailed risk assessments were in place, risks were well managed... Staff understood their safeguarding and whistleblowing responsibilities.

Staff told us they enjoyed working at the service. They said, 'Really nice staff work here. They are always offering help and support.'

Review of staff rotas and observations during the inspection showed there were enough staff to ensure people received the support they needed in a timely manner. The service had staff vacancies and there had been on going recruitment.

Staff received in depth training in PBS. This included in-depth face to face and online training. Some staff had received additional 'train the trainer' courses so that they could deliver PBS training.

Staff were very positive about the changes since the new registered manager had been at the service. They said the registered manager was approachable.

There was a range of activities on offer. These were based on people's individual interests and hobbies. Each person had a weekly planner of activities they took part in.