Working at Griffin House Care Home
Shaw Lane, Prescot, L35 5BZ
Operated by Griffin Care Homes Limited
26 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Enough staff on duty, safe medicines management and a supportive culture, but weak leadership oversight on mental capacity paperwork lets it down."
Safety & Risk
7/10
✓
People were given their medicines safely and as prescribed... effective systems in place to monitor and mitigate people's risks and there were a series of audits in place.
Staff Culture
6/10
✓
Staff members told us they felt supported... The culture of the service was also open, transparent, and homely.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's physical and emotional needs... On the day we visited, there were enough staff on duty... staff had time to... sit and chat with them or join in the activities.
Training & Dev
6/10
✓
Records showed that staff received appropriate induction, training and supervision to do their job role... staff training, supervisions and appraisals had been completed regularly.
Management
4/10
!
At this inspection, not enough improvement had been made and the service remained in breach of Regulation 11 (Need for Consent). This has impacted on the ratings given to the service in respect of the domains of 'Effective' and 'Well-led'.
Programmes
6/10
✓
We observed staff enjoying a game of dominoes with people, giant skittles and chair exercises... organised for 'Pet therapy' days to take place... pamper day, baking and a talent show.
Points to consider
Leadership oversight is weak because mental capacity paperwork is still not done right after several inspections.
Not enough improvement had been made and the service remained in breach of Regulation 11 (Need for Consent).
Only standard training and supervisions with no specialist courses or funded qualifications.
Records showed that staff received appropriate induction, training and supervision to do their job role.
Staffing is adequate with enough people on shift but nothing special like low agency use or strong staff retention mentioned.
There were enough staff on duty to meet people's needs... system in place to ensure staffing levels were safe and appropriate at all times.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews