Working at Greystones
Hayesfield Park, Bath, BA2 4QE
Operated by Bath Centre for Voluntary Service Homes
26 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported and valued with strong safety practices, but basic activities and limited training hold it back."
Safety & Risk
8/10
✓
2021: Assured service following safe IPC procedures, all measures met including PPE, testing, admissions, outbreak management.
Staff Culture
8/10
✓
Per 2018: Staff feel supported and valued, several long-serving, 'lovely place to work', 'treat you so well'.
Staffing Levels
6/10
✓
Per 2018: Adequate staffing levels to meet needs, sufficient staff on shifts, agency seldom used.
Training & Dev
6/10
✓
Per 2018: Majority of staff up to date with essential training including induction; IPC training refreshed for all staff per 2021.
Management
7/10
✓
Per 2018: Registered manager and deputy visible presence, approachable, staff say 'managers are brilliant' and 'always fair... listen'.
Programmes
4/10
!
Per 2018: Basic activities like bingo, quizzes, bean bag games, skittles, Sing and Dance once a month.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with basic games like bingo only now and then.
Per 2018: Programme of activities... bingo, quizzes... Sing and Dance... just once a month, sadly.
Staffing is adequate but staff wish they had more time to chat and spend with residents.
Per 2018: We have got enough staff, although it would be nice to be able to stand and chat with people a bit more.
Only standard mandatory training like fire safety and safeguarding, no specialist courses or career development.
Per 2018: Essential training included fire, health and safety and safeguarding. Majority of staff were up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews