Last updated: 9 February 2026
"Approachable managers and a happy team create a positive culture, but staffing lacks long-term stability and activities miss specialist programmes."
Systems were in place to manage safeguarding incidents and staff were trained in safeguarding... detailed analysis of safeguarding concerns... Medicines were being managed, stored and administered safely.
One staff member said, “I have no concerns about this service. I love working here and think it is a really good environment to work and for people to live.” Another staff member told us, “This is the best place I have ever worked; all staff are happy, and we work well together as a team.”
There were sufficient numbers of suitably trained staff to meet people’s needs and to support them to stay safe. Staff told us there was enough staff
Staff were knowledgeable about the training they had completed... Various training courses were available to staff including a new monthly course which focused on different subjects each time. Supervisions and appraisals were regularly carried out
Staff praised the management team including the deputy manager and the registered manager and felt they were approachable and knowledgeable. One staff member said, “The managers are very professional and communicate well to all employees. They are hands on and help when needed.”
Detailed activity plans were in place and tailored to suit people’s needs and preferences... activities such as cycling, swimming and walking... arts and crafts, go the library and I do drama.”
Staffing is adequate with enough staff on shift, but no details on low agency use or staff staying long-term.
There were sufficient numbers of suitably trained staff to meet people’s needs... Staff told us there was enough staff
Activities include arts, crafts, walks, swimming and outings, but no specialist programmes or dedicated activities coordinator.
Detailed activity plans were in place... witnessed activities taking place including... sitting in the garden... walking to the shops... One relative said, “They attend arts and crafts classes... People are always busy with various activities such as cycling, swimming and walking.”
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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