Working at Greta Cottage
Greta Street, Saltburn By The Sea, TS12 1LS
Operated by Greta Cottage Limited
29 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive approachable managers and a positive culture where staff feel valued, but staffing lacks strong retention and training is only standard."
Safety & Risk
6/10
✓
Audits were limited in scope. A more detailed audit was introduced following inspection feedback. Per 2019: Minor improvements needed in medicines recording, rectified immediately.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt well supported. One staff member told us, 'I enjoy working here. I feel supported and all the staff are caring and friendly.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff employed and on duty to meet the needs of people. People confirmed enough staff including weekends and nights.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Most staff were up to date with their training and where there were gaps this had been arranged. Staff had completed an induction and had opportunities for supervision and appraisal.
Management
7/10
✓
Per 2019 comprehensive inspection: The service was led by an experienced management team who staff described as supportive and very approachable. The registered managers were visible and responsive.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A variety of meaningful activities took place such as arts and crafts, singing, flower arranging and reminiscence sessions. People had access to a minibus for outings.
Points to consider
Staffing is adequate to meet needs but no details on low agency use or long-term staff retention to make workloads easy.
Per 2019 comprehensive inspection: There were enough staff employed and on duty to meet the needs of people.
Only standard training and induction with supervision, no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Most staff were up to date with their training and where there were gaps this had been arranged.
Regular activities like arts, crafts, singing and outings but no specialist programmes or innovative approaches to enrich the role.
Per 2019 comprehensive inspection: A variety of meaningful activities took place such as arts and crafts, singing, flower arranging and reminiscence sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews