Last updated: 10 February 2026
"A supportive culture and proactive management, but limited daily activities and busy staffing during peak times hold it back."
People received their medicines safely. Staff understood the signs of abuse, how to report safeguarding concerns and appropriately followed reporting processes.
There was a supportive culture within the service. Staff supported each other and were also supported by the management team.
people and staff felt having an extra member of staff during busy times would help. One person said, 'Staff are brilliant but seem busy and stressed out at times.'
Staff completed mandatory training and completed extra training in areas of interest.
The management team constantly looked at ways to improve the service and sought the views and opinions of people and staff.
there were limited activities available for people daily and staff told us they did not always have time to facilitate activities.
No daily activities programme, so the role is mostly routine personal care with just occasional seasonal events.
there were limited activities available for people daily and staff told us they did not always have time to facilitate activities.
Staffing is adequate but nothing special, staff sometimes feel busy and stressed during peak times.
people and staff felt having an extra member of staff during busy times would help. One person said, 'Staff are brilliant but seem busy and stressed out at times.'
Only standard mandatory training plus some extra in areas of interest, no specialist courses or funded qualifications.
Staff completed mandatory training and completed extra training in areas of interest.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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