Working at Gresham House
Station Road, Staplehurst, TN12 0PZ
Operated by Elysium Care Partnerships No 2 Limited
12 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Exceptional leadership and a happy, supported team with strong training and innovative activities, although agency staff occasionally cover absences."
Safety & Risk
8/10
✓
2022: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... making sure infection outbreaks can be effectively prevented or managed'; Per 2017: Safe medicines with competency checks and audits, individual risk assessments followed, incidents monitored.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: 'Staff had confidence in the manager's leadership... [X] is the best manager... the staff are a happy bunch because they feel well trained, supported and valued; we all get on well'.
Staffing Levels
7/10
✓
Per 2017 comprehensive inspection: 'Staff rotas confirmed there was a sufficient amount of staff deployed... agency staff were used only when permanent staff were unable to cover each other's absence. Bank staff and the same agency workers who were familiarised'.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: 'All staff had completed essential training... Additional training was provided... staff were encouraged to study and gain qualifications... enlisted in a studies programme; regular one to one supervision sessions every six to eight weeks'.
Management
9/10
✓
Per 2017 comprehensive inspection: Registered manager works alongside staff 3-4 times a month; staff said 'best manager I have ever worked for... her door is always open' and 'the two managers are very fair, we all get on well'.
Programmes
8/10
✓
Per 2017 comprehensive inspection: 'The arrangements for social activities were flexible and met people's individual needs' including horse riding, bowling, karaoke, reflexology, trampolining, sensory sessions, music, dancing, nightclubs, holidays, community outings; innovative videos and resident quality checker roles.
Points to consider
Agency staff sometimes cover absences instead of a fully stable team of permanents.
Per 2017: 'agency staff were used only when permanent staff were unable to cover each other's absence'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews