Working at Gresham Care Home
49 John Road, Great Yarmouth, NR31 6LJ
Operated by The Gresham Care Home Limited
45 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Friendly culture and visible management, but limited activities and agency staff reliance hold it back."
Safety & Risk
6/10
✓
Overall medicines were being managed safely at the home, we did identify some improvements required in documentation. Staff understood how to protect people from abuse.
Staff Culture
8/10
✓
The culture was friendly and welcoming. One staff member said, 'It's like a family really. The [registered manager and provider] always listen to any ideas I have. The other thing I like is they support any issues I might have in my personal life.'
Staffing Levels
6/10
✓
Staff told us, and we observed, that staffing levels were sufficient. One staff member said, 'There is always 15 or 16 staff on, and if anyone calls in sick it gets covered by agency.'
Training & Dev
7/10
✓
A new training system was being implemented which offered many more in depth online training courses such as diabetes and Parkinson's disease. All staff were currently undertaking this training. Staff received periodic supervision.
Management
7/10
✓
People, relatives, and staff all told us the home was well managed, and that the registered manager and provider were always visible and available to speak with. The registered manager had an open-door policy.
Programmes
4/10
!
Per 2018 comprehensive inspection: observed bingo, nail painting, arts and crafts, weekly music man, and staff engaged for outings and social activities.
Points to consider
Few activities like bingo, music, and outings mentioned in older report, no coordinator or varied programme to enrich the working day.
Per 2018 report: observed a game of bingo... nails painted... arts and crafts... 'music man' weekly... take people out individually.
Staffing is sufficient but relies on agency staff when someone calls in sick.
One staff member said, 'There is always 15 or 16 staff on, and if anyone calls in sick it gets covered by agency.'
Some gaps in medication safety like not always varying skin patch sites and missing guidance for hidden medicines.
We identified that for some people prescribed medicated skin patches, the sites of application... had not always been varied appropriately... For some people who could have their medicines concealed... there was a lack of guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews