Working at Grennell Lodge Nursing Care Home
69 All Saints Road, Sutton, SM1 3DJ
Operated by Jesmund Care Limited
24 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Good staffing, training and safety practices, although no permanent manager yet creates leadership uncertainty."
Safety & Risk
8/10
✓
People were protected from abuse... Staff were confident any safeguarding concerns would be dealt with effectively... The provider had acted appropriately to protect people... Medicines were managed safely... systems and processes in place to identify learning and share lessons when things went wrong.
Staff Culture
6/10
✓
Since the new ownership... people and staff told us they felt the new leadership had created a warm and friendly culture within the service... open and empowering culture in which they felt able to contribute.
Staffing Levels
7/10
✓
Staffing levels were good and appropriate to ensure people's needs were met in a safe, timely and consistent way. We saw there were good numbers of suitably recruited staff on duty.
Training & Dev
7/10
✓
Staff said they received good training that enabled them to provide effective care and support. Staff training included mandatory training... additional specialist training was required, the registered manager ensured this was provided. An example of this was for dementia care.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
Programmes
6/10
✓
An activities coordinator worked well with people to try to ensure there was a wide range of appropriate activities... The provider recruited an activities coordinator who was creative in developing a wide range of individualised activities... Cultural and religious events were celebrated.
Points to consider
No permanent manager in post yet, so leadership stability is uncertain.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
Activities programme has variety and a coordinator, but lacks specialist or innovative approaches to enrich the role.
An activities coordinator worked well with people to try to ensure there was a wide range of appropriate activities people could involve themselves in... recruited an activities coordinator who was creative in developing a wide range of individualised activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews