Working at Grenham Bay Court
Cliff Road, Birchington, CT7 9JX
Operated by Grenham Bay Care Limited
36 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Good staff training and a confident culture, but unclear staff retention and basic activities hold it back."
Safety & Risk
7/10
✓
People were safeguarded from situations in which they may be at risk of experiencing abuse. Medicines were managed safely. Per 2019 comprehensive inspection; 2020 IPC assured safe.
Staff Culture
7/10
✓
Care staff told us they were confident that any concerns they raised would be taken seriously so that action could be quickly taken to keep people safe. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
During our inspection visit enough care staff were on duty to enable people to promptly receive all the care they needed. Records showed that there had been the same number of staff on duty during the two weeks preceding our inspection visit. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Care staff had been supported to obtain nationally recognised qualifications in health and social care. Per 2019 comprehensive inspection.
Management
6/10
✓
There was a registered manager in post who had promoted an open and inclusive culture in the service. Per 2019 comprehensive inspection.
Programmes
6/10
✓
There were three activities coordinators who invited people to participate in a range of small-group activities such as playing board games and enjoying arts and crafts. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are steady and enough to meet care needs, but no details on low agency use or long staff retention.
Records showed that there had been the same number of staff on duty during the two weeks preceding our inspection visit. Per 2019 comprehensive inspection.
Activities include games, crafts, trips and school visits run by coordinators, but no specialist or innovative programmes.
There were three activities coordinators who invited people to participate in a range of small-group activities such as playing board games and enjoying arts and crafts... local school children to visit the service. Per 2019 comprehensive inspection.
Manager runs an open culture, but not described as hands-on or exceptionally supportive of staff.
There was a registered manager in post who had promoted an open and inclusive culture in the service. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews