Last updated: 9 February 2026
"Staff appreciate the knowledgeable, fair manager and open culture where they feel valued, but staff retention and activities programmes lack strength."
2022 targeted inspection: We were assured that the provider was robustly preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Staff told us they had, 'No problem talking to management ...they are approachable. There is no bullying here...we are respected as staff'. Staff spoke about people with warmth and affection.
Per 2018 comprehensive inspection: We saw rosters... and spoke with nurses and support staff who told us there were plenty of staff to meet people's needs. Rosters showed us that there was always a trained nurse in charge by day and night.
Per 2018 comprehensive inspection: Staff had effective induction, supervision, appraisal and training. Nurses were given time and support to maintain and update their skills. Mandatory training included safeguarding, learning disability and mental health needs.
Per 2018 comprehensive inspection: Staff told us that she was, 'Very knowledgeable, very skilled and easy to talk to... She knows how to manage teams, she is fair and professional'. Staff judged that the registered manager created an open culture where they were valued and respected.
Per 2018 comprehensive inspection: Each person had an individual activity plan... Staff took people out locally... On the day of our visit people went shopping and swimming.
Staffing levels are sufficient with plenty of staff on rosters, but no details on staff retention or agency use to show it's better than average.
Per 2018 comprehensive inspection: spoke with nurses and support staff who told us there were plenty of staff to meet people's needs. Rosters showed us that there was always a trained nurse in charge by day and night.
Activities include individual plans with outings like shopping and swimming, but no dedicated coordinator or specialist programmes to enrich the role.
Per 2018 comprehensive inspection: Each person had an individual activity plan. On the day of our visit people went shopping and swimming.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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