Last updated: 10 February 2026
"Staff feel supported by a visible manager in a happy culture with good training and activities, although some agency staff are used."
Staff were able to describe to us what they felt would amount to a safeguarding issue... Detailed risk assessments, tailored specifically to people's needs were in place. Medicines were stored, dispensed and disposed of safely.
Staff felt supported and listened to by the registered manager... 'It's the best management team I've ever worked for.' The atmosphere in the service was happy and friendly.
Enough staff were employed on every shift across three teams, to meet people's needs... There was some dependence on agency staff but this was minimal and a regular agency was used.
Staff had completed competency based training relevant to people's needs for example, PEG, epilepsy and diabetes training. Staff continued to be supported after their induction with monthly supervision meetings and annual appraisals.
People, relatives/carers and professionals all spoke highly of the manager. Staff felt supported and listened to by the registered manager who provided a visible presence at the service.
Greendays offered a comprehensive range of activities and outings... Greendays was established in 2017 and has twice been recognised with countywide awards.
Staffing levels are sufficient with a safe ratio but there is some use of agency staff, even if minimal.
There was some dependence on agency staff but this was minimal and a regular agency was used with staff who had become familiar to people.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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