Working at Greenwell House Care Home
7-9 Wycar, Bedale, DL8 1ER
Operated by The Fisher Partnership Limited
20 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Strong leadership, a proud family-like team and good training, although staff retention and activities programmes are weaker."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: Systems and processes were in place to ensure any safeguarding concerns were appropriately recorded. Medicines were stored, administered and recorded appropriately. (2020 IPC assured good practices.)
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the registered manager... 'We are not just a team but a family, we all support each other.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There was enough staff available to support people. People and relatives told us there was enough staff on duty.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: Staff received extensive training to ensure they had the relevant skills and knowledge. Nursing staff had been supported when completing nursing re-validations with allocated learning time.
Management
8/10
✓
Per 2019 comprehensive inspection: People, relatives and staff held the registered manager in high regard; Staff told us they were proud to work at the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The activities coordinator ensured each person's interests were considered when planning activities. People gave positive feedback regarding the activities on offer.
Points to consider
Staffing levels are adequate with enough staff around, but nothing said about low agency use or long-serving staff.
There was enough staff available to support people. People and relatives told us there was enough staff on duty.
There is an activities coordinator and residents like the activities, but no details on varied programmes or creative projects.
The activities coordinator ensured each person's interests were considered when planning activities. People gave positive feedback regarding the activities on offer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews