Last updated: 9 February 2026
"Staff feel valued in a strong team with low turnover and approachable management, but no dedicated activities coordinator and some PPE use issues hold it back."
Per 2021 targeted inspection: Assured on infection prevention, outbreak management, testing, social distancing; staff trained in PPE with spot checks, though improvements needed in PPE best practice.
Per 2018 comprehensive inspection: Staff said 'I feel more valued now. The atmosphere is much improved... we work together as a team. We feel informed and valued.'
Per 2018 comprehensive inspection: There were enough staff to keep people safe and provide consistent care from staff they knew well; relatives noted 'low turnover of staff'.
Per 2018 comprehensive inspection: Staff training was up to date, competency and skills regularly assessed via spot checks, regular meetings and appraisals for development.
Per 2018 comprehensive inspection: People told us the registered manager and provider were approachable, and acted on their feedback. Staff had an 'open door' policy.
Per 2018 comprehensive inspection: Programme of activities with monthly timetable, entertainers, outings to clubs and community groups, crafts, but no dedicated activities coordinator.
No dedicated activities person, so staff juggle basic events like bingo and outings around routine care duties.
Although there was not a dedicated staff member to arrange events and support people with their interests, all staff members took part in activities and events at the home.
Some improvements still needed in using protective clothing correctly during infection risks.
However, improvements were needed to ensure that best practice guidance on using PPE effectively and safely in care homes was followed.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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