Working at Greenways

Staff had a good awareness of their responsibilities to protect people... Risks to people were assessed and care plans devised to mitigate these. Medicines were safely managed.

Staff said they felt listened to and any issues or concerns were acted on. There was an inclusive culture where staff, people and relatives were involved and consulted.

There were between seven and nine care staff on duty plus two senior staff. Staff said the staffing levels had improved and they considered there were enough staff to look after people.

There was an activity programme which showed a variety of activities... Group activities included singing and art and crafts. One person attended music therapy on a regular basis.