Last updated: 9 February 2026
"Staff praised the approachable manager and had good access to training, although staffing relies on agency workers and activities lack a specialist coordinator."
Staff had a good awareness of their responsibilities to protect people... Risks to people were assessed and care plans devised to mitigate these. Medicines were safely managed.
Staff said they felt listened to and any issues or concerns were acted on. There was an inclusive culture where staff, people and relatives were involved and consulted.
There were between seven and nine care staff on duty plus two senior staff. Staff said the staffing levels had improved and they considered there were enough staff to look after people.
Staff had access to a comprehensive programme of training courses... including nationally recognised qualifications in care. Staff were also supported with supervision and their performance was monitored by regular appraisals.
Staff described the new registered manager as, 'doing a great job.' Another staff member said, 'She's been brilliant. She checks with us – how we have been. She's approachable, helpful and willing to help.'
There was an activity programme which showed a variety of activities... Group activities included singing and art and crafts. One person attended music therapy on a regular basis.
Staffing is adequate but uses some agency workers to cover absences and vacancies.
Staff said any vacancies or staff absences were covered by the home's own staff or agency staff.
Activities programme has variety like singing and crafts but no specialist coordinator or innovative approaches mentioned.
There was an activity programme which was displayed... Group activities included singing and art and crafts.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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